Silken Puerta Madrid, Madrid ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Juan Rizi, 5, Madrid, Spain, 28027

Silken Puerta Madrid is a modern 4-star hotel known for its outstanding architecture and convenient location in the San Blas district. Located near the IFEMA convention center and Madrid Barajas Airport, it caters to both business and leisure travelers. The hotel features spacious, well-designed rooms and a variety of amenities, ensuring a comfortable stay for all guests.

Location

Silken Puerta Madrid is strategically located, just a 5-minute drive from Madrid Barajas Airport and adjacent to the IFEMA Convention Center. The area is accessible by public transport, with the closest metro station located approximately 20 minutes away on foot, and ample parking available for guests.

Rooms

The hotel offers 194 outward-facing rooms that are light-filled and spacious. Each room is equipped with modern amenities including Wi-Fi, a large desk, a trouser press, and a safe. Guests can choose from several categories, including suites with separate living areas and panoramic views on the sixth floor.

Eat & Drink

La Orza restaurant serves a range of fine dishes characterized by minimalism and detail, with menus that combine tradition and innovation. The hotel also has a cafeteria that provides a cozy environment for breakfast and snacks, featuring a wide selection of beverages and light meals.

Leisure & Business

The hotel features a fitness center exclusively for guest use and a summer terrace for outdoor enjoyment. For business needs, it has six function rooms equipped with modern facilities, accommodating various events and meetings with capacities ranging from intimate gatherings to larger conferences.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double or Twin Room Extra Bed

Max:

2 persons

24 m²

Bed options:

3 Single beds

Shower

Heating

room details

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Double Room Extra Bed

Max:

3 persons

24 m²

Bed options:

3 Single beds

Shower

Heating

room details

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Comfort Double or Twin Room

Max:

2 persons

24 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Madrid 6.5 km

Airports

Adolfo Suarez Madrid-Barajas (MAD) 14.5 km

Train

Chamartin Station 4.8 km

Underground

Ciudad Lineal 1.1 km

Suanzes 1.2 km

Bus

Bus stop 11.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Superb Shower Pressure

I was thoroughly impressed by the water pressure in the shower; it was invigorating and made for a fantastic morning routine.view full review

Delicious Breakfast

The breakfast spread was amazing, offering a satisfying variety that left us energized for the day ahead.view full review

Spacious and Clean

The hotel was impeccably clean and spacious, providing a welcoming atmosphere that made us feel right at home.view full review

Convenient Amenities

The self-catering options available were excellent; it truly felt like we had everything we needed at our fingertips for a comfortable stay.view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Juan Rizi, 5, Madrid, Spain, 28027

Map view

street view

Juan Rizi, 5, Madrid, Spain, 28027

City landmarks

Museum

Prado National Museum

6.0 km

Football Stadium

Santiago Bernabeu Stadium

4.4 km

Square

Plaza Mayor

7.0 km

Casino

Gran Via

6.5 km

Square

Puerta del Sol

6.6 km

Plaza de Toros de Las Ventas，

Plaza de Toros de Las Ventas

2.9 km

Park

Quinta de los Molinos park

1.4 km

Calle de Alcala

1.9 km

Event hall

IFEMA Convention Center

2.6 km

Public Building

Cybele Palace

5.7 km

Museum

Museo Nacional Centro de Arte Reina Sofia

6.5 km

Museum

Museo Nacional Thyssen-Bornemisza

6.1 km

Park

Berlin Park

3.3 km

Church

Immanuel Baptist Church

1.3 km

Calle Arturo Soria No 101

Museo Africano Mundo Negro

1.3 km

Museum

Plaza de Cibeles

5.7 km

Calle de Alcala

Plaza de la Independencia

2.0 km

Park

Parque Juan Pablo II

1.4 km

Calle Albacete 5

Edificio AGF

1.8 km

Church

Parroquia Nuestra Senora de la Concepcion

1.1 km

Mall

Centro comercial Barrio del Salvador

660 m

Park

Parque del Oeste

2.4 km

Shopping Area

Centro Comercial Alcala Norte

1.2 km

Casino

V De Vegas

1.2 km

Convento de las Oblatas de Cristo Sacerdote

840 m

Parroquia Santisimo Cristo de la Esperanza

870 m

Academia Kumon

1.0 km

Church

Parroquia San Pablo de la Cruz

1.0 km

Nearby

Church

Convento Carmelitas Descalzas de Santa Ana y San Jose

560 m

Parroquia de Cristo Sacerdote

570 m

Restaurants

Dos Dias Bar

460 m

Calle Tumaco 6

Bar Chara

580 m

Calle de la Alegria de Oria 49

Restaurante Aranda Madrid

600 m

Calle de Lopez de Aranda 46 Parque Quinta de los Molinos y Arturo Soria

Matsuri

620 m

Calle Lopez de Aranda 38

Restaurante Sabor Azafran

870 m

Calle General Aranaz 65

Taberna los Gallos

900 m

Calle Puigcerda 4 Callejon

CCS Burger

760 m

Calle Telemaco 8 Dentro de un pequeño centro comercial al aire libre llamado Centro Comercial El Salvador

El Continental

970 m

Calle de Arturo Soria 42

Terraza New Cucos

980 m

Calle de Arturo Soria 84

Shanghai mama Arturo Soria

1.1 km

Calle de Arturo Soria 51

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

convenient location

spacious rooms

limited dining options

no nearby attractions

7.2/10

Very good

Rooms

7.9

Location

6.7

Service

8.5

Dining

6.7

4/5 based on 1062 reviews

#209 of 487 hotels in Madrid based on Tripadvisor

Patricia

United Kingdom, May 2024

7.8/10

I absolutely recommend this hotel for a stay in Madrid. The rooms have always been clean and very spacious, even though I booked a non-smoking room but got one for smoking. The service was top-notch - the staff was always helpful and friendly, going out of their way to accommodate our early check-in request after a tiring flight to Mad Cool. They were also very responsive to emails before our arrival. The location was perfect, near the metro and a large shopping center, making it convenient for transit. However, it's not ideal for exploring Madrid's main attractions due to its distance. The dining experience was disappointing, but the room makes up for it. Overall, I had a great stay!

Rooms

9.0

The rooms were very clean and spacious.

Service

9.0

The staff was always helpful and friendly, even assisting with early check-in.

Location

8.0

The hotel is well-located near the metro and a good-sized shopping center.

Dining

5.0

The dining experience was disappointing.

Facilities

James

United Kingdom, February 2024

6.6/10

The hotel rooms were more than spacious enough to fit my 2 kids and 2 adults, but it was a bit disappointing that we couldn't adjust the temperature ourselves, which made it a bit uncomfortable. The service was friendly, welcoming, and polite, making it a pleasant stay overall. The location was decent, being close to the airport and convention center but a bit far from the city center. The dining options were rather poor with limited choices, and the facilities were nice.

Rooms

7.0

The rooms were nice but a bit stuffy without the option to set our own temperature.

Service

8.0

The service was professional, helpful, and the staff were nice to my kids.

Location

6.0

The hotel's location was good for my business visit but a bit far from the city center.

Dining

5.0

The dining experience was rather poor with limited options available.

Facilities

7.0

The facilities were satisfactory but nothing exceptional.

Steve

United Kingdom, December 2023

7.4/10

The hotel is quite close to the airport, making it convenient for travelers, but the location offers limited exploration options beyond the immediate area. The rooms were clean, but on the smaller side for accommodating more than 3 people. The service was efficient and friendly, though there were some instances of loud communication at the reception desk. The dining experience was enjoyable with good buffet options. The worn carpet near the lifts on the first floor was a downside to the otherwise well-kept facilities.

Rooms

7.0

The rooms were clean and suitable for over 3 people, albeit a bit small.

Service

8.0

The service was friendly and efficient, with helpful staff for booking and information.

Location

6.0

The hotel is primarily beneficial for airport proximity, with limited local area exploration.

Dining

8.0

The dining experience was good, offering a nice buffet selection.

Facilities

8.0

The facilities were well-maintained, although some areas like the carpet near the lifts may need attention.

Thomas

United Kingdom, November 2023

7.8/10

The hotel's location near Real Madrid Football Practice Facility and the spacious rooms with a wooden bath, blackout curtains, and comfortable amenities made for a pleasant stay. The smoking room mix-up was a small inconvenience, but overall, our sleep quality was excellent.

Rooms

8.0

The rooms were comfortable and equipped with a wooden bath. Despite booking a non-smoking room, there was an issue with a smoking room but the blackout curtains helped us both sleep really well.

Service

9.0

The service was extremely friendly, with staff well trained on new procedures. From the comfy bed to the shuttle service, everything was top-notch.

Location

7.0

The hotel is conveniently located near the Real Madrid Football Practice Facility and the highway, making it accessible for those coming by car. However, the lack of good public transport and being away from the city center might not suit everyone's preferences.

Dining

8.0

The dining area is very large and offers a wide range of items, perfect for guests with early flights. The quality of the grilled and boiled fish was good, catering to our tastes.

Facilities

7.0

The hotel boasts a variety of facilities, including room service, dry cleaning, and tours/ticket assistance.

Joe

United States, October 2023

7.4/10

The hotel had excellent rooms that I would recommend for a stay in Madrid, although it was a bit disappointing that we couldn't adjust the temperature ourselves, leading to a stuffy feel at times.

Rooms

9.0

The rooms were excellent, perfect for a stay in Madrid.

Service

9.0

The staff spoke excellent English and were very helpful with booking us on the bus and providing additional information. They were also really friendly and efficient.

Location

7.0

The hotel is a little far from the center of Madrid and the buses take an hour to get there. However, it's very close to the airport and located near the Silken Puerta America in Madrid.

Dining

5.0

The dining options were surprisingly poor with a limited range of fruit and breads, which was a downside. It could be improved.

Facilities

7.0

The hotel offers room service, dry cleaning, housekeeping, laundry services, a welcome drink, tours/ticket assistance, but the dining options could be better.

William

United Kingdom, August 2023

7.8/10

The hotel offers very comfortable and spacious rooms with large beds on the lower floors, and the service is exceptional, with friendly and professional staff attentive to guests’ needs. Despite being a bit inconvenient for some, the location is ideal for those attending the Mad Cool festival in Madrid. The dining experience, while decent with Spanish breakfast items and some home comforts, may not fully meet everyone's expectations. Additional facilities and services enhance the overall value of the stay.

Rooms

8.0

The rooms are very comfortable and spacious with large beds on the lower floors.

Service

9.0

The staff is terrific, ensuring guests enjoy their stay, including monitoring the cafeteria, and assisting with various services like room service and airport shuttle.

Location

7.0

The hotel is well situated for attending the Mad Cool festival, with a convenient bus service directly to the city center and a shuttle to La Puerta de Alcalá, offering a good mix for convention-goers and those with early morning flights.

Dining

7.0

The dining options include Spanish breakfast items, a cereal bar, and a bacon and omelet section for a decent experience, but some might miss extra variety.

Facilities

8.0

The hotel provides various amenities and services making the stay convenient and enjoyable.

Alfred

United States, August 2023

7.6/10

I had a mixed experience at this hotel. The rooms were spacious and sparkling clean, but it was disappointing that we couldn't adjust the temperature, making it a bit stuffy. The absence of a minibar was also a downside. Nevertheless, the beds were very comfortable and the overall cleanliness was top-notch.

Rooms

8.0

The rooms were spacious and sparkly clean, but lacking the ability to set our own temperature was uncomfortable.

Service

9.0

The staff was professional, caring, and recommendable to everyone. They were friendly, professional, and very accommodating during our stay.

Location

7.0

The location worked well for me, being a short walk from the business I was in Madrid to see. However, the lack of public transport around was a slight drawback. There is a bus directly to the city center though, making it fast and easy to reach.

Dining

7.0

The dining experience was a mix. The breakfast spread was good, including Spanish items and some home comforts like a cereal bar and eggs. However, the dining options later in the day were rather limited.

Facilities

7.0

The facilities were adequate with helpful services like room service, dry cleaning, and laundry available. Although lacking some standard amenities like a small bar for water or beverages.

Damian

United Kingdom, May 2023

7.8/10

The hotel has a good size rooms that are well-appointed and comfortable, although it was disappointing that we couldn't set our own temperature. The service was great and extremely helpful, with staff well-trained on new procedures. The location may not be near the center and lacks nearby attractions, but it is close to the Real Madrid Football Practice Facility. The dining options are good but pricing may vary. Overall, a comfortable stay with some minor drawbacks.

Rooms

8.0

The rooms were a good size and well-appointed, though a bit stuffy at times.

Service

9.0

The service was great and extremely helpful, with staff speaking brilliant English.

Location

7.0

The hotel is in a commercial district surrounded by offices and relatively far from the main city center, but it is convenient for the airport and close to the Real Madrid Football Practice Facility.

Dining

7.0

The dining experience was a mix of very good and disappointing options, with varied pricing.

Facilities

8.0

The facilities are well-maintained and offer various services.

Don

United States, May 2023

6.8/10

I had a pleasant stay at the hotel. The rooms were of a very good standard, with a wooden bath adding a nice touch, and blackout curtains for a peaceful rest. However, a water boiler for tea and coffee was missed. The room was spacious and well-appointed, offering good value for the price.

Rooms

8.0

The rooms were well appointed and of good size.

Service

7.0

The service was convenient as the hotel is near a bus stop to the city center. The staff were helpful when I needed tips about the city, although a friendlier approach would be appreciated. I experienced loud conversations at the reception which was a bit unsettling.

Location

6.0

The hotel is suitable for transit or visitors to the fair, but it is far from the city center and the metro. The surrounding area doesn't offer much for exploration, so it's best for specific purposes like airport proximity.

Dining

6.0

The dining options were average overall. The Bernese sausages were a highlight for me, but improvements could be made to enhance the experience.

Facilities

7.0

The hotel offered standard facilities that met my needs during the stay.

convenient location

limited dining options

Michael

United States, April 2023

7.6/10

I had a mixed experience at this hotel. The rooms were very well equipped, beautiful, and upscale, but it was disappointing that we couldn't set our own temperature, making it a bit stuffy. The service was accommodating and efficient, especially at check-in. The location was suitable for the airport with nearby restaurants but not ideal for sightseeing. The dining was incredible with a variety of delicious options. Overall, a decent stay with some room for improvement.

Rooms

7.0

The rooms were beautiful and upscale but a bit stuffy without control over the temperature.

Service

8.0

The service was very accommodating and efficient, especially during check-in.

Location

6.0

The location is convenient for the airport with nearby restaurants, but not ideal for exploring Madrid.

Dining

9.0

The dining experience was incredible with a variety of delicious options.